Frequently Asked Questions
Everything you need to know about the ultimate kitchen assistant.
What is the current shipping timeframe for the Thermomix TM6?
Orders typically process within 2-3 business days. Once shipped, standard delivery takes approximately 5-7 business days depending on your location within the United States.
Does the Thermomix come with a warranty?
Yes, every new Thermomix TM6 purchased through our official store includes a 2-year limited warranty for household use, covering any manufacturing defects.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a refund, subject to our return shipping and handling terms.
Do you offer financing options for the TM6?
Yes, we partner with specialized payment providers to offer flexible monthly installment plans so you can bring the world's most versatile kitchen appliance home today.
Is a Cookidoo subscription required to use the machine?
While not required, a Cookidoo subscription provides access to over 80,000 guided recipes directly on your TM6 screen. Every new machine comes with a free 6-month trial to get you started.
Can I get a personal demonstration before buying?
Absolutely. We have a network of independent consultants across the USA who offer both virtual and in-person cooking experiences to show you the features of the Thermomix.